About
Suntrust Credit Union strives to consistently provide its customers with outstanding service and innovative financial solutions. Our dedication to providing simple financial products that allow our customers to bank with us how and when they want is demonstrated in our timeline of innovation. For example, Suntrust was one of the first credit unions in the Southeast to offer mobile banking in 2010, allowing our members to conveniently bank on the go. We were also pioneers in offering online loan applications in 2015, making the loan process faster and easier for our members. We’re also inspired by success. Big or small, every milestone reached by our customers is a success and pushes us to go even further; to do better.
Which is probably why more than 1.3 million personal, business and rural customers choose to bank with us.
Mission
Suntrust Credit Union empowers our members to achieve financial success through innovative solutions, exceptional service, and a commitment to making banking simple and accessible.
Vision
We envisions a future where we are the leading innovator in the credit union industry, providing members with unparalleled financial tools and experiences to achieve their dreams.
Our Strategy
Suntrust Credit Union's strategy revolves around three key pillars: Member-Centric Innovation: We prioritize understanding our members' evolving needs and developing solutions that address them. This means continuous investment in research and development to stay ahead of the curve in financial technology and services. Exceptional Member Experience: We strive to make every interaction with Suntrust, whether physical or digital,seamless, efficient, and personalized. Financial Empowerment: We go beyond simply providing financial products. We aim to educate and empower our members to make informed financial decisions and achieve their long-term financial goals.